Seller Resources

Seller FAQ

Quick answers to the questions we hear most from creators.

How much does it cost to sell on Messters?

There is no fee to register or list products. Messters earns a marketplace commission only on completed sales. The first 50 sellers get 5% commission, 2 months of free marketing and no listing fees. See the Fees & Commission page for details.

How long does application review take?

We manually review every seller application to protect creators, customers, and product quality — most applicants hear back within a few business days. You'll see your status update in your dashboard, and by email.

What documents do I need to apply?

A valid CNIC (front and back), and your bank account details for payouts (account holder name, bank name, and IBAN). This information is kept confidential and is never shown publicly. The CNIC photos are deleted 30 days after your application is reviewed; your CNIC number stays on file.

Can I sell mass-produced or imported products?

No. Messters is built specifically for handmade, original, customized, and cultural/traditional products. Misrepresenting mass-produced items as handmade is a policy violation.

How many product photos do I need?

At least two high-quality photos per product, ideally three or more. Clear, well-lit, accurate photos are one of the biggest factors in approval and in customer trust.

What happens if my application or product needs changes?

We'll tell you exactly what's needed through your dashboard and by email. You can update just the relevant information and resubmit — no need to start over.

When do I get paid?

Payout timing and schedule are set out in the payment & payout policy — see the Payment & Payout Policy page for the current draft.

Can I sell internationally?

For now, selling is focused on customers within Pakistan. International shipping — especially to Pakistani diaspora communities — is on the roadmap as the marketplace grows.

Is there a subscription I need to pay for?

No — every seller starts on the free plan with full marketplace access. Featured placement — your products shown higher in the shop and search — is optional, weekly or monthly, and the first 50 approved makers get it free for two months.

Still have questions?

Reach out any time — we're happy to help before you apply.

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